Reference: Receive External Charges Process Model - Page 2 for the associated business process diagram.Actor/Role: CSRDescription: Sometimes CSR or Authorized User identifies a need to create a new Billable Charge. In this case CSR or Authorized User also selects the way to create Billable charge. If Billable Charge has to be created and applied to Customer's Service Agreement immediately CSR or Authorized User uses Billable Charge page. Refer to 4.2.1.7 CC&B v2.5 Apply Miscellaneous Charges for details.
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