4.2.1.6 Receive External Charges : Receive External Charges Detailed Process Model Description : 2.5 Investigate and Work To Do

2.5 Investigate and Work To Do
Reference: Receive External Charges Process Model - Page 2 for the associated business process diagram.
Actor/Role: CSR
Description: CSR or Authorized User views and investigates Billable Charge upload errors.

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